Loyalty Page

You can earn points by making purchases, following us on Instagram, and participating in other promotional activities. For every $1 USD spent, you earn 100 points.

As you earn more points, you move up through our special tiers, named after inspiring cultural icons.
Each new tier unlocks exclusive one-time rewards, discounts, and gifts — and once you reach the highest tier, you even unlock an all expenses paid vacation!

The Referrals Program allows you to earn rewards by referring friends to our store. When your friends make a purchase, you and your friend receive a reward each.

You automatically receive your reward when you move up a tier. This means that you'll receive a discount code when you move up or when you arrive at tiers with rewards such as a free vacation, you'll be contacted within 48 hours with steps to redeem

VIP tiers are based on the total points you earn. You can move up to higher tiers like 'Selena', 'Frida', 'Pablo', 'Isabel', and 'Gabriel' to unlock more exclusive rewards.

Yes, you can share your referral link via Twitter, WhatsApp, Threads, Facebook, Email, Messenger, and Line to invite friends and earn rewards.

Points can be earned on all purchases except gift cards. Ensure that your purchase meets any specific conditions to earn points.

You can track your points history by logging into your account and visiting the 'Points History' section. This will show you all your earned and redeemed points.

To join the program, click on 'Join program' on our website. If you're already a member, use the 'Sign in' option.

No! Your points stay with you and continue accumulating for as long as you're an active customer.
(However, specific reward vouchers or coupons may have expiration dates once issued.)

Once you reach the highest tier, you will be personally contacted and offered three curated vacation options valued at up to $30,000 TTD.
You’ll choose the experience that best suits you! This reward will be valid for up to a year.

No. Rewards are non-transferable and must be used by the original customer who earned them.

Certain rewards (like discounts) may have expiration dates, so it’s important to redeem them within the time frame stated in your reward notification.
Major rewards, like the vacation, must be claimed within 12 months of qualifying.